Support Centre

Welcome to our Support Centre, where we are committed to providing exceptional assistance to all our valued clients.

How to Contact Support

If you require support, the preferred method of contact is via phone. Our dedicated support team is ready to assist you with any inquiries or issues you may have.

Refund Policy

At fi, we understand the importance of a clear and straightforward refund policy. Our team is dedicated to assisting you with any refund-related queries or concerns promptly. If you have any issues regarding refunds, please do not hesitate to reach out to us.

Technical Support

Our technical support team is available 24/7 to address any technical issues you may encounter. Whether it's troubleshooting network problems or resolving device compatibility issues, we are here to help you every step of the way.

Billing Issues
If you have any questions or concerns regarding your billing statement, our team is ready to provide you with detailed explanations and assistance. We strive to ensure transparency in all billing matters to maintain a strong relationship of trust with our clients.

Cancellation Process
Should you need to cancel your services with us, our team will guide you through the cancellation process with ease. We aim to make the cancellation process as smooth as possible while ensuring that all necessary steps are taken care of to meet your requirements.

Response Time for Support Inquiries

Our team strives to provide timely responses to all support inquiries. Typical response times range from same day to within 24 hours, depending on the nature of the inquiry.

Get in Touch with Us Today

Don't hesitate to reach out to our support team for any assistance you may need. We are here to help you every step of the way.